Pulse - HiLo

Pulse: Decoding Human Error in Maritime Operations

The maritime industry is facing a significant challenge: human error. More than 70% of maritime incidents are attributed to human error, and there is currently no established method for preventing it. To effectively address human error, proactive strategies based on current data and personalized risk management are needed to minimize accidents and protect crews from potential dangers.

Lack of Data

Human error data remains invisible. Shipping companies do not capture these crucial insights day to day, putting crew safety at risk.

Human Error Understanding

Humans are blamed in the vast majority of maritime incidents, but there is little understanding of what really drives human reliability, or its role in maritime risk.

Reactive Analysis

Incidents often occur and are frequently attributed to human error. Shipping companies lack the tools to identify where human error is driving risk. driving risk.

What’s the Solution?

Accidents happen, but why? HiLo goes beyond blame to uncover the true causes of human error. HiLo has pioneered an industry-first statistical, maritime risk-based approach to human error, pinpointing exactly where action is needed to enable your crew to perform at their best.

Proactive Human Reliability

HiLo shows where your operations are driving up human error. We help you take human error out of the equation altogether and improve crew safety.

Step 1

Effective Prioritisation

HiLo helps you prioritise actions. We understand the connections between human error and maritime risk, so you can act where it matters.

Step 2

Practical Actions

We don’t see the point of generic suggestions. HiLo provides practical, effective actions tailored to your unique risks.

Step 3

Pulse: See the Patterns in Human Error

Stop waiting for accidents to uncover human error. HiLo’s Pulse analyses day-to-day maritime risk data, revealing hidden patterns and predicting potential risks to crew safety before they escalate. Just imagine being able to identify systemic issues related to fatigue, distraction, or rule violations before they result in incidents. Pulse empowers you to:

Proactively intervene with targeted training, support, or reminders.
Optimise crew performance by addressing underlying factors that contribute to errors.
Reduce accidents and near misses, safeguarding your crew and vessels.
Move beyond reactive safety. Pulse gives you the foresight to navigate a safer future.

Pulse – About the Product

Pulse: Visualise the invisible, anticipate the unexpected. Pulse, the maritime industry’s pioneering quantitative human factors model, empowers proactive incident prevention by:

Benchmarking: Compare your safety performance against 2,500 ships and 50 companies, identifying areas for improvement across 16 key factors like fatigue, communication, and distraction.
Harnessing existing data: No extra costs or work needed. Pulse analyses the information you already have, delivering fast, actionable insights.
Providing data-driven roadmaps: Pulse extracts the human error contributing to maritime risk, with targeted action plans.

Benefits of Pulse

Foresight, not hindsight: Pinpoint provides unbiased risk assessments, guiding strategic safety initiatives to enhance crew safety.

Prioritised by Risk

See exactly what is driving human error in your fleet. Pulse breaks down your human reliability into 16 key areas, so you can focus where it matters most.

Benchmarking

Compare your human error against the rest of the industry.

HiLopedia

Learn from the best: HiLopedia brings industry best practices & proven solutions to your fingertips, tailored to improve human reliability for your fleet.

Key Features

Effortless data upload reveals the true picture of your maritime risk. HiLo shines a light on the human factors that truly impact safety.

Easy Upload

Our automatic system transfers data with one click. No need to start collecting new types of data. HiLo can calculate human reliability risk based on the information you already collect.

Human Error Analysis

Pulse analyses your whole fleet to find the drivers of human error. Simple, clear and prioritised, you can see exactly where to act, and where your crew already excel.

Practical Action

Access a wealth of actions from industry experts tailored to your specific risks. Data from over 50 shipping companies means we know how to tackle human error – take a look for yourself.

Navigate Beyond Human Error: Predict, Prevent, Protect with Pulse.

Pulse is the maritime industry’s first quantitative human factors model, empowering proactive safety management. By analysing daily operational data, Pulse reveals hidden patterns that predict potential human error risks before they escalate and threaten crew safety.

Pulse empowers you to:

Intervene strategically with targeted training, support, and reminders.
Optimize crew performance by addressing underlying behavioural factors.
Reduce accidents and near misses to safeguard your crew and vessels.

Move beyond reactive safety. Embrace foresight with Pulse.